Frequently asked questions

Clarity before you begin.

Prices, scope, communication and process: answers to the first questions about an ELYNQOR project.

What does From mean?

It is a starting price for the described pilot scope. The proposal confirms deliverables, total price and any external costs before agreement.

Can I choose just one service?

Yes. Each service can be assessed independently. If several needs connect, a proposal can organise them into stages.

Which countries do you work with?

Projects can serve France, the European Union and other countries. We communicate in French or English and review project requirements before agreement.

How does a project start?

An enquiry describes the need. A conversation clarifies scope, then a written proposal defines deliverables, timing and terms. The form does not place an order.

Are hosting and software costs included?

Only when listed in the proposal. Licences, domains, subscriptions, API fees and other external costs are identified separately.

Are the timings guaranteed?

Displayed durations are indicative. Timing depends on scope, access, content and reviews and is agreed in the proposal.

What should I prepare for a first conversation?

The work to simplify, the intended outcome and tools already used. Do not send passwords or sensitive information through the form.

When can I contact you?

Contact hours are 08:00–17:30, Paris time. You can email at any time; a reply outside these hours is not promised.

A starting point

Your next tool starts with a conversation.

Tell us what you want to make clearer, simpler or better connected. We review the need before defining the service.